SINSingapore arrival concierge for international students

Your first weeks in Singapore, handled.

From Changi to your front door, your bank, your Student's Pass appointment and your first grocery run. One person in Singapore takes care of it, and keeps your family in the loop.

Plan my arrival Talk to a concierge

Ready before you fly Milestone updates for family Everything in one plan

Arrival plan · example ASAP

BOMSIN

Lands06:55 · T3

Heading toKent Ridge

ConciergeMet at arrivals

Room viewed, lease checked, keys readyBefore
SIM and EZ-Link card, handed over in the carDay 1
Wi-Fi on, groceries in, sheets on the bedDay 1
ICA appointment for the Student's PassDay 4
Bank account, with someone beside youDay 5

One plan. One concierge.Family updated at each step

The first fortnight

Twenty things to sort out. One person to call.

Moving to Singapore means sorting out vetted housing, your Student's Pass, a SIM card, a bank account, insurance, a clinic, the MRT and groceries. Each task is simple on its own, but handling them all from another country is a lot. We bring everything together into one plan, with one person to call.

Hover or tap to see our plans

One plan. One number. In Singapore. Choose Your concierge, then a plan, to see what's included.

How the first months go

From admission letter to ordinary Tuesday.

We plan it in the order it actually happens. You always know what's done, what's next, and who is doing it.

Stage 1 · Weeks before
Before you fly
Your room found, checked and ready. Paperwork in order.
- Housing search and lease review
- First-nights stay
- Health insurance
- Document check
Stage 2 · Day 1
Land at Changi. We'll be there.
Met at arrivals. Connected before you leave the airport.
- Private pickup
- SIM and data
- EZ-Link card
- Home setup
Stage 3 · Days 2–7
The first week
The official and practical bits, done together.
- ICA appointment support
- Bank account
- University admin
- Neighbourhood walk
Stage 4 · First term
Settling in
A clinic you know. Food you like. People to meet.
- Clinic registration
- Home food and groceries
- Community and a senior buddy
Stage 5 · All year
Someone close by
A 24/7 line, check-ins, and updates home.
- Emergency support
- Welfare check-ins
- Reports to family

See everything we take care of →

For parents · HomeLine

Peace of mind, from thousands of kilometres away.

On arrival day, you get a short message at each milestone. Landed. Met. Home. Keys. Wi-Fi. Settled. Sent by the concierge who is there, not an automated tracker.

Their trust, your peace of mindBefore arrival, you and your child agree on what HomeLine shares, so updates feel like support, not supervision.
Milestones, not trackingNo location sharing, no app to install. Clear updates on WhatsApp, in your time zone.
After arrival dayCheck-ins and written reports through the year, on the Essential and Complete plans.

What parents can expect →

HomeLine · Aanya's arrivalASAP concierge · Singapore

Example · Arrival day

Flight SQ 423 has landed at Changi T3.

06:58 SGT · 04:28 IST

Aanya is through immigration. I'm with her at arrivals.

07:41 SGT · 05:11 IST

Both bags collected. SIM is working. Leaving Changi now.

08:02 SGT · 05:32 IST

Home reached. Keys handed over, Wi-Fi tested.

08:47 SGT · 06:17 IST

Groceries in, bed made. She's having breakfast downstairs.

09:30 SGT · 07:00 IST

Settled for the day. Next up: ICA appointment on Thursday, 10:20.

18:05 SGT · 15:35 IST

Your person in Singapore

A name, a face, a number.

Before you fly, you'll know exactly who will meet you, and your family will have their number too. The same concierge stays with you through the year.

Your concierge: Named and introduced before you fly
Based in: Singapore
Emergencies: 24/7 line on annual plans
Reply hours: 9 AM to 9 PM, India time (IST)

Plans

Start with arrival. Stay as long as it helps.

Most families begin with the Arrival plan. Some add a year of support once their child has settled. You can step up or down each year.

Compare every plan in detail →

Clear limits

What we're not.

Families deserve a straight answer. Here it is.

Not an immigration agent

ICA decides on every Student's Pass. We help you prepare for your appointment and get you there on time.

Not an admissions consultant

We start after your place is confirmed. No university pays us, so our only interest is your child.

Not a clinic

We connect you to doctors and hospitals and coordinate care. Doctors do the doctoring.

Questions

Before you ask.

All questions →

Plan my arrival

Tell us when you land. We'll take it from there.

Two minutes, five short questions. Your concierge replies on WhatsApp with a draft arrival plan.

Plan my arrival WhatsApp us

03For parents

Who is looking after my child?

A named person in Singapore, with a plan you've seen, a number you can call, and a clear rule for when you'll hear from us. Here is exactly how it works.

HomeLine

Arrival day, one message at a time.

HomeLine is how we keep family informed. The concierge who is with your child sends each update personally on WhatsApp. They're milestones, not live tracking, and your child agrees to them first.

Changi
Landed and met
- Flight landed
- Concierge waiting at arrivals
- Student met
- Bags collected
On the road
Connected, moving
- SIM working
- Leaving Changi
- Estimated arrival home
Home
In and set up
- Residence reached
- Check-in complete
- Wi-Fi tested
- Groceries in
First week
The essentials done
- ICA appointment done
- Bank account opened
- University registered
- Settled

If something goes wrong

The 2 a.m. plan, agreed in advance.

Before arrival, we agree with you and your child who we call, in what order, and for what. Then we follow it.

Your child calls one number
The Singapore line is answered 24 hours a day on the Essential, Complete and Bespoke plans.
We respond
A person answers and acts, following the escalation plan agreed with you.
We coordinate
Clinic, hospital, locksmith, embassy, university. We get the right people involved and stay with it.
You hear from us
Family is told as agreed in the escalation plan. Serious matters: straight away.

We coordinate medical care; we don't provide it. In a medical emergency, call 995 for an ambulance. We work with licensed clinics and hospitals.

Trust, in detail

Why not go straight to a relocation firm?

You could. But then you'd be coordinating a housing agent, an airport driver, a bank, a mobile provider, an insurer, a clinic, a guardian service and more, each with its own contact, timeline and paperwork, all from another country. With ASAP, one person manages every one of them and is accountable for the result.

One accountable person: Your concierge owns the whole plan. You never chase five vendors.
Partners we vet and supervise: Relocation, housing and care partners in Singapore, briefed on every student.
Consent and privacy: Most students are adults. What's shared with family is agreed with them first, and handled under India's Digital Personal Data Protection Act and Singapore's PDPA. Read our privacy policy
Money you can see: We never hold your child's money. On Complete and Bespoke, you get a monthly summary from the card or wallet your child shares with us.

Parents ask

Questions from families.

04About ASAP

A legacy in education. The discipline of enterprise.

ASAP stands for Absolute Study Abroad Partner. We were founded by two families: one that has built and led schools and colleges for four generations, and one that has built businesses on doing exactly what they promise.

Legacy

Four generations in education

For multiple decades, our founding family has built and led academic institutions in India, serving students through colleges and universities. That's where we learned what students and parents need, and what keeps them up at night.

Rigour

a business discipline behind every plan

Our other founders run businesses that live on operational rigour: clear plans, named owners, deadlines kept, and customers who come back. We run ASAP the same way. Every student gets a written plan and a person responsible for it.

Education understood from within, delivered with the rigour of a business you can depend on.

Why we started

Admission is the end of one project and the start of a harder one.

Consultants work hard to secure the offer letter. Then the offer is accepted, and the family is on its own: housing, the Student's Pass, a bank, a clinic, a thousand small things, arranged from home.

We saw how much of that weight lands on parents, and how little of it anyone owns. So we built ASAP to own it. Concierge only. No admissions, no university commissions, no divided loyalty.

We chose Singapore because it deserves full attention. It's one of the world's great student cities, and one of the most expensive and fast-moving. We don't spread ourselves across countries.

Founders

Started by two mothers.

Tejal Mehta and Bena Shastri are mothers of growing children. Like every parent, they already picture the day their child leaves home to study abroad, and the questions that come with it.

Who will meet them at the airport? Is the room safe? Who do they call at 2 a.m.? Who will notice if something isn't right, and tell us honestly?

When they looked for someone who could answer those questions, they found consultants who stop at the offer letter and relocation firms built for executives. Nobody was looking after the student in between. So they started ASAP to fill that gap.

Every student, looked after the way we'd want our own to be.

We check the room as if our child will sleep there
The lock, the neighbourhood, the walk home at night. If we wouldn't choose it for our own, we won't choose it for yours.
We pick up the phone like a mother would
Straight away, calmly, and we stay until it's sorted.
We notice the small things
A missed meal, a quiet week, a cough that hangs around. The things a parent would spot at home.
We tell parents the truth
Good news and hard news, plainly and promptly. The way we'd want to hear it.

Tejal Mehta

Co-founder

Bena Shastri

Co-founder

How we work

Four promises we keep.

Our only client is the family

No university pays us for placing students. Our advice has one interest: your child.

Always our name on it

We work with trusted Singapore partners, but you always deal with ASAP. We're accountable for every one of them.

Written plans, named owners

Every arrival has a dated plan and one person responsible for it.

Singapore only

One city, known properly. Every family gets our full local depth.

Company: ASAP Strategic Ventures, a registered partnership firm, Ahmedabad, India (Reg. No. GUJAH106201)
Reply hours: 9 AM to 9 PM, India time (IST)
Email: info@asapgrowthventures.com
WhatsApp: +91 79844 86630

SINPlan my arrival

Let's plan your arrival.

Five short questions. No payment, no commitment. Your concierge replies on WhatsApp with a draft plan, between 9 AM and 9 PM India time (IST).

Prefer to talk first? WhatsApp a concierge

Step 1 of 5

First, who's planning?

I am

I'm the studentArriving in Singapore to study I'm a parent or family memberPlanning for someone else

Travelling from

PDPPrivacy policy

Privacy policy

What personal information ASAP collects, why, and how we look after it.

Effective date: 26 October 2026

This policy applies to this website, to WhatsApp and email conversations with us, and to the services we provide.

1. Who we are

"ASAP", "we" and "us" mean ASAP Strategic Ventures, a partnership firm registered under the Indian Partnership Act, 1932 (Register of Firms No. GUJAH106201), based in Ahmedabad, Gujarat, India. We provide arrival and settling-in concierge services for international students in Singapore.

Contact: info@asapgrowthventures.com

2. What we collect

When you fill in a form on this website

Plan my arrival: your name, whether you are a student or parent, your city, the institution you will attend, your Student's Pass status, your arrival month and date, your housing situation, the services you're interested in, your WhatsApp number and your email address.
Partner with us: your name, organisation, type of organisation and email address.

When you become a client, we may also collect

Identity and travel documents: passport, In-Principle Approval (IPA) letter, Student's Pass, and university offer and enrolment documents
Flight details, your Singapore address and lease documents
Emergency contacts and parent or guardian contact details
Health information, only when needed to coordinate medical help, and only with consent
Billing details. Card and bank payments are handled by our bank or payment provider, not stored by us.

We don't knowingly collect more than we need to provide the service.

3. Why we use it

To reply to your enquiry and prepare an arrival plan
To provide the services you choose, including bookings and appointments with our Singapore partners
To send HomeLine milestone updates to family, where the student has agreed
To respond in an emergency
To invoice you, keep accounts and meet our legal obligations
To improve our service. We will only send you marketing if you ask for it.

4. Consent, and students over 18

We ask for your consent before collecting personal information, and we use it only for the purposes above. You can withdraw consent at any time by writing to us; this won't affect anything we have already done.

Most of our students are adults. We share a student's information with parents or guardians only with the student's agreement, which is recorded before arrival. The one exception is an emergency where someone's life, health or safety is at risk.

If a student is under 18, a parent or guardian must give consent on their behalf.

5. Who we share it with

We never sell personal information. We share only what each party needs in order to do its part:

Our Singapore service partners, such as relocation, housing, guardianship, transport and medical coordination providers, to deliver the services you have chosen
Service providers who help us run ASAP, such as email, WhatsApp, website hosting, cloud storage, accounting and payments
Universities or government bodies, only when you ask us to help with a process that involves them
Authorities, when the law requires it, or to protect someone's life, health or safety

We expect our partners to keep your information confidential and use it only for the service.

6. Information sent between countries

Our team works in India and Singapore, so your information will be handled in both countries, and some of our service providers may store it elsewhere. Wherever it is handled, we protect it as this policy describes and as Indian and Singapore law requires.

7. How long we keep it

Enquiries that don't become clients: up to 24 months, then deleted
Client records: for as long as you use our services, then as long as tax, accounting and other laws require
Copies of identity documents: deleted or returned within 90 days after the service ends, unless the law requires us to keep them

8. How we protect it

Only the people working on your case can see your information. We store documents in a secure, access-controlled vault, and we ask our partners to do the same. No system is perfectly secure; if a breach affects you, we will tell you and the relevant authorities as the law requires.

9. Your rights

You can ask us to:

Tell you what personal information we hold about you and how we use it
Correct or update it
Delete it, where we no longer need it or the law doesn't require us to keep it
Stop using it, by withdrawing consent
Nominate another person to act for you if you die or become unable to act

Write to us at info@asapgrowthventures.com. We will reply within 30 days.

10. Questions and complaints

Grievance Officer, ASAP Strategic Ventures: info@asapgrowthventures.com, Ahmedabad, Gujarat, India.

If you're not satisfied with our answer, you can complain to the Data Protection Board of India. If your information was handled in Singapore, you can complain to Singapore's Personal Data Protection Commission.

11. Cookies and this website

This website doesn't use advertising or tracking cookies. It loads fonts from Google Fonts, which means your browser shares your IP address with Google. If we add website analytics later, we will update this policy first.

When you message us on WhatsApp, WhatsApp's own privacy policy also applies.

12. Changes

We may update this policy. The current version will always be on this page, with its effective date at the top.

Your first weeks in Singapore, handled.

Twenty things to sort out. One person to call.

From admission letter to ordinary Tuesday.

Before you fly

Land at Changi. We'll be there.

The first week

Settling in

Someone close by

Peace of mind, from thousands of kilometres away.

A name, a face, a number.

Start with arrival. Stay as long as it helps.

What we're not.

Not an immigration agent

Not an admissions consultant

Not a clinic

Before you ask.

Tell us when you land. We'll take it from there.

What can we take care of?

Tell us your plans

Meet your concierge

Get your arrival plan

Land and settle

Only need part of this? That's fine. Tell us what matters to you.

One arrival. Then as much support as you want.

Everything, plan by plan.

Straight answers on money.

Who is looking after my child?

Arrival day, one message at a time.

Landed and met

Connected, moving

In and set up

The essentials done

The 2 a.m. plan, agreed in advance.

Your child calls one number

We respond

We coordinate

You hear from us

Why not go straight to a relocation firm?

Questions from families.

A legacy in education. The discipline of enterprise.

Four generations in education

a business discipline behind every plan

Admission is the end of one project and the start of a harder one.

Started by two mothers.

We check the room as if our child will sleep there

We pick up the phone like a mother would

We notice the small things

We tell parents the truth

Tejal Mehta

Bena Shastri

Four promises we keep.

Our only client is the family

Always our name on it

Written plans, named owners

Singapore only

You got them in. We'll get them settled.

A final mile your families will remember.

Incoming students who arrive ready.

Start a conversation.

Good questions, straight answers.